Refund policy
RETURN & REFUND POLICY
Last Updated: June 2026
At SpinForge, we are committed to delivering premium-quality metal fidget spinners and EDC accessories. Your satisfaction is important to us, and we want you to shop with confidence.
30-DAY FREE RETURN POLICY
We proudly offer a 30-day return and refund guarantee on all eligible purchases.
To qualify for a return:
• The item must be returned within 30 days of delivery.
• The item should be in its original condition and packaging whenever possible.
• Proof of purchase or order confirmation must be provided.
• The item must not show signs of misuse, modification, or intentional damage.
FREE RETURNS WORLDWIDE
SpinForge provides free returns on eligible orders worldwide.
Before sending an item back, customers must contact our support team to obtain return instructions and authorization.
REFUNDS
After we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved:
• Refunds will be issued to the original payment method.
• Processing generally takes 5–10 business days.
• Actual posting times depend on your payment provider or financial institution.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
• Order number
• Description of the issue
• Clear photographs of the item and packaging
We will gladly provide a replacement or full refund when appropriate.
ORDER CANCELLATIONS
Orders may be canceled before shipment.
Once an order has been dispatched, it will be subject to the return process outlined in this policy.
CONTACT US
SpinForge
3814 Eagle Creek Rd
Forest Grove, BC V0K 1M0
Canada
Email: support@spinforge.site
Phone: +1 250 397 2528
Website: spinforge.site